SCSM: ETL jobs stuck after upgrade to R2

If you have upgraded your SCSM environment to System Center 2012 R2, you may run into a situation where the data warehouse ETL jobs get stuck. Symptoms The ETL jobs status shows running, but the jobs are disabled. The MPSyncJob does not complete. Some management packs have a Failed deployment status, and if you try … Continue reading SCSM: ETL jobs stuck after upgrade to R2

#scsm and #scorch: Notify on Rejected Review Activity (Approvals)

While building our new user provisioning/deprovisioning process in Service Manager and Orchestrator, I ran into a little bit of a wall. Creating a notification workflow to notify the originator of a service request when someone has rejected the request (i.e. voted reject on the review activity) proved down right impossible, and then I found this … Continue reading #scsm and #scorch: Notify on Rejected Review Activity (Approvals)

#scsm Self Service Portal Warm up scripts

As I am sure you have noticed by now, sometimes SharePoint needs a little wake-up call if it hasn’t been used in some time. To work around this and ensure the best portal performance for my users, I added all the sites as home page tabs in IE, and opened my browser on a regular … Continue reading #scsm Self Service Portal Warm up scripts

#scsm & #scorch: Dynamic approvals, step 1

I have spent a fair amount of time recently looking at different ways to build dynamic approvals within Service Manager. As I mentioned recently, we are in need to build approvals for change requests dynamically based on certain criteria. We are also busy automatic our new user account creation process, and for this process a … Continue reading #scsm & #scorch: Dynamic approvals, step 1

OpsMgr: The mystery of the *nix agent installation files

Our environment is a fairly locked down environment, which means that our service accounts have the minimum rights possible and we sometimes have to do things in a different way than expected, which often has interesting results. During our upgrade to OpsMgr 2012, we first upgraded all the Windows-based agents in our environment, leaving the … Continue reading OpsMgr: The mystery of the *nix agent installation files

#SCSM: SQL error during SSP (SP1) installation

I needed to reinstall the self service portal today, and ran into this funny: Error: The SQL Server [servername] is not running version SQL Server 2008 R2 or SQL Server 2012. Please update it to the newest version and retry. This server purely hosts the SSP role, and no other SCSM components. I haven’t changed … Continue reading #SCSM: SQL error during SSP (SP1) installation

#scsm: upgrading to Service Pack 1

As I mentioned in my previous post, I am in the process of updating my development environments to Service Pack 1, and next up is Service Manager. Again, be sure to read the documentation. Before you begin: Ensure you have applied Update Rollup 2 (as a minimum) Backup your SCSM databases Backup all your unsealed … Continue reading #scsm: upgrading to Service Pack 1

#scorch: Fixing the License Expired error

So, you may have noticed this annoying License Expired warning event raised in Orchestrator at times: This event is not caused by your license expiring. Instead, it is caused by the runbook server losing connectivity to the Orchestrator database. To fix it, simply restart the Orchestrator Runbook Service on the server affected. As I am … Continue reading #scorch: Fixing the License Expired error

#SCOrch: upgrading to Service Pack 1

Today I am upgrading my System Center 2012 development environment to SP1, and, as Orchestrator is first in the recommended upgrade sequence, that is where I will start and walk you through the process as I go along. Before you begin: Backup the Orchestrator database Make sure there are no pending reboots on any of … Continue reading #SCOrch: upgrading to Service Pack 1