User provisioning and management using #scsm and #scorch

I’ve been working on replacing our very manual user provisioning and management system for the last couple of months, and finally took it all to production in the last week. Before, we had a simple form in Sharepoint with some workflows in the backend to send emails, but users were provisioned manually by our server … Continue reading User provisioning and management using #scsm and #scorch

Orchestrator (#scorch) and Service Manager (#scsm): A Learning Story

I am the first person to admit that I sometimes tackle things a little arse-about-face – often because I don’t know better and fumble my way through following my own logic, and my baby-dev skills contribute greatly to this too. I embarked on this journey at the beginning of this month, and have finally reached … Continue reading Orchestrator (#scorch) and Service Manager (#scsm): A Learning Story

Orchestrator: Testing your IP before building it

In a recent post, I quickly outlined the things you will need to write your own Integration Pack. One of the glaring omissions from that post is the testing process, so today I will talk a little bit about testing. In order to build the IP, you will need the Integration Toolkit as this is … Continue reading Orchestrator: Testing your IP before building it

Orchestrator: My first IP

Since it was Authoring Friday, and I am an adventurous kind of person, I thought I would try my hand at creating a little Integration Pack for Orchestrator.My scenario is simple: We have a distribution list that receives email notifications for P1 incidents in the environment, and we need to consolidate these into Service Manager. … Continue reading Orchestrator: My first IP